Privacy Policy

Marketing Systems Built to Help Insurance Agencies Grow

Privacy Policy for Yelprat Insurance LLC and Associated Brand Agent Lead Lab
Last Updated: September 10, 2026

Agent Lead Lab, a brand operated by Yelprat Insurance LLC, is a marketing company that helps insurance professionals and agencies grow through digital advertising, audience engagement, campaign strategy, and hands-on marketing support. Protecting the privacy of our visitors and customers is one of our primary commitments. This Privacy Policy outlines the types of information we collect, how we use it, and your rights concerning your personal data. For questions or additional information, please contact us at +1 (878) 978-2574 or admin@agentleadlab.com.

Scope of Policy

This Privacy Policy applies to our website, our online lead forms, and any SMS/text messaging, email, or voice communications (including AI-assisted communications) that result from information submitted through this website or our forms. It does not cover offline interactions or channels outside of this website and our messaging programs.

Consent

By using our website and/or submitting your information through our forms, you consent to this Privacy Policy and its terms.

Do We Sell or Share Your Personal Information?

No. Yelprat Insurance LLC and Agent Lead Lab do not sell or share (as those terms are defined under the CCPA) your personal information to third parties in exchange for money or other valuable consideration. Where we work with vendors to operate our website, deliver messages, or support our services, those vendors are contractually restricted from using your data for their own purposes. See the CCPA section below for how to submit a request if you have questions about this practice.

SMS/Text Message Consent

By checking the SMS opt-in box and providing your phone number, you are allowing Agent Lead Lab, a brand operating under Yelprat Insurance LLC, to send you promotional and marketing SMS communications at the phone number provided. Frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent to receive text messages is not a condition of purchasing any goods or services. This SMS program is for marketing and promotional purposes only and is not used to send account notifications, transactional alerts, or servicing communications.

Email Marketing Consent & Opt-Out

If you provide your email address, we may send you marketing emails, newsletters, and service-related updates where permitted. Every marketing email we send includes an unsubscribe link. You may opt out of marketing emails at any time by clicking "unsubscribe" in any email, or by contacting us using the information in this policy. Opting out of marketing emails does not affect transactional or account-related emails necessary to service your request. We comply with the CAN-SPAM Act in all commercial email communications.

AI Voice Call Consent & Disclosure

Separately, if you provide your consent, Agent Lead Lab may also contact you using automated or AI-assisted outbound phone calls, including calls placed using conversational AI technology. This consent is distinct from, and not required by, your SMS opt-in above. You may withdraw this consent at any time by informing us during a call or by contacting us using the information below.

Where required by applicable law, any call using conversational AI technology will disclose at the start of the interaction that you are speaking with an AI system, not a live human representative, and you may request to speak with a human or end the call at any time.

We maintain and honor an internal Do-Not-Call list. If you ask to stop receiving calls, we will add your number to our internal Do-Not-Call list and will not call that number again for marketing purposes, consistent with the National Do Not Call Registry and the Telephone Consumer Protection Act (TCPA).

Information Collection and Confidentiality

We collect only essential personal data, and we apply reasonable administrative, technical, and physical safeguards designed to protect it, including access controls limiting data access to authorized personnel, encryption of data in transit, and secure storage with our hosting and CRM providers. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Information we collect

We may collect the following information:

• Direct Contact Data: Your name, email address, phone number, message contents, attachments, and other relevant details if you contact us.
• Account Registration Data: Name, company name, address, email address, and phone number when creating an account.

Why We Collect This Information

We collect data to:

• Personalize your experience
• Improve our services
• Communicate effectively
• Develop new features
• Ensure security and legal compliance

How we use your information

We use the information we collect in various ways, including to:

• Operate and maintain our website
• Improve, personalize, and expand our offerings
• Understand and analyze website usage
• Develop new services and features
• Provide customer service and updates (via phone, email, or channels other than the SMS marketing program described below)
• Send marketing emails, texts, and/or calls where you have provided consent
• Prevent fraud

Data Retention

We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this policy, including providing our services, complying with legal, tax, and accounting obligations, and resolving disputes. When personal data is no longer needed for these purposes, we take reasonable steps to delete, anonymize, or securely dispose of it. SMS opt-in and consent records are retained for compliance and audit purposes for as long as required by applicable telecom regulations.

Log Files

Our website follows standard log file procedures, recording data such as IP addresses, browser types, ISP details, date/time stamps, referring/exit pages, and click counts. This information is used for site administration, trend analysis, and demographic insights.

Advertising Partners Privacy Policies

Third-party advertisers on our website may use cookies, JavaScript, or web beacons for targeted advertising and campaign effectiveness measurement. Yelprat Insurance LLC has no control over third-party data collection practices. Mobile opt-in and SMS consent data is never shared with advertising partners.

Third Party Privacy Policies

We advise reviewing third-party privacy policies for detailed information on data handling practices and opt-out instructions.

Cookie Management

You can manage cookies through your browser settings. Visit your browser's website for more details.

International Data Transfers Policy

We do not transfer personal data internationally. All data collected by Agent Lead Lab, a brand under Yelprat Insurance LLC, is processed and stored according to local data protection regulations.

CCPA Privacy Rights (Do Not Sell or Share My Personal Information)

California residents have rights under the CCPA, including:

• Requesting disclosure of collected personal data categories
• Requesting deletion of collected personal data
• Opting out of the sale or sharing of personal data
• Non-discrimination for exercising your CCPA rights

As noted above, we do not sell or share personal information. If you are between the ages of 13 and 16, we will not sell or share your personal information without your affirmative opt-in consent. We do not knowingly collect or sell personal information from anyone under 13. To exercise your CCPA rights, contact us. We respond within one month (45 days), consistent with CCPA requirements.

GDPR Data Protection Rights

Under GDPR, users have rights including:

• Data access and copies
• Data correction
• Data deletion
• Restriction of processing
• Objection to data processing
• Data portability

Contact us to exercise these rights; responses will be provided within one month.

Children's Information

We prioritize protecting children online. We do not knowingly collect personal data from children under 13. If you believe your child has provided such information, contact us immediately, and we will take steps to remove it.

SMS and Text Message Marketing Privacy Policy

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your Personal Data with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and other vendors who assist us solely in the technical delivery of text messages. These vendors are contractually prohibited from using this data for their own marketing purposes.

All categories of Personal Data described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary to provide the messaging service itself (e.g., our SMS platform provider) or as required by law.

SMS Terms & Message Details

• Program description: Agent Lead Lab sends promotional and marketing SMS messages related to insurance marketing campaigns and offers to users who have opted in. This program does not send account notifications, appointment reminders, or other transactional/servicing messages.
• Message frequency: Message frequency varies based on your interactions with us (for example, up to 4-8 messages per month during active engagement).
• Costs: Message and data rates may apply, as charged by your wireless carrier.
• Opt-out: Reply STOP at any time to cancel. You will receive a one-time confirmation message that you have been unsubscribed. You will no longer receive messages from us. If you'd like to re-join, sign up as you did the first time and we will start sending messages to you again.
• Help: Reply HELP for assistance, or contact us directly at +1 (878) 978-2574.
• Carriers: Carriers are not liable for delayed or undelivered messages.

Contact Information

For privacy-related concerns or requests, reach out to us at +1 (878) 978-2574 or admin@agentleadlab.com.